ICICI LOMBARD - notes from AR 2019-20 -
- Company is a leading private sector insurer in India. Has been present in India for two decades - therefore knows the customer needs and designs products accordingly.
Branches - 273
Partner Garages - 8800
Partner Hospitals - 6536
Total Headcount - 10,600
No of Call centers - 02
Call center executives - 501
Health claim managers - 290
Motor claim managers - 756
Actuarial team - 22
- Combined ratio in the last 3 FYs - 100.2, 98.8,100.4
Investment assets in last 3 FYs ( in Rs Billion ) - 181 , 222 , 263
PAT- last 3 FYs ( in Rs Billion ) - 8.62, 10.49, 11.94
Solvency- last 3 FYs - 2.05, 2.24, 2.17
RoE - last 3 FYs - 20.8, 21.3, 20.8
- Breakdown of Insurance segments ( revenue wise ) -
Motor - Own Damage - 28 pc
Motor - Third Party - 23 pc
Health and Personal accident - 25 pc
Marine- 4pc
Fire- 12 pc
Others - 8 pc
- Mkt share - 7 pc - overall
Pvt Sec Mkt share - 14.6 pc
Debt/Equity - 0.08
Investment leverage - 4.21 times
- Latest trends and challenges in the Industry-
Artificial intelligence, block chain, machine learning - based risk modelling.
Rise of aggregators giving customer access to lowest cost insurer at the click of a button
6. Non life Insurance industry growth from 2001-20 - 16.7 pc CAGR !!!
Growth largely led by - fire, motor - TP, retail health and group health segments.
Private sector’s Mkt share- 48.2 pc of the total gen insurance industry.
- Total policies issued by the company in FY 19-20- 2.6 cr, collecting a GDPI of Rs 13,313 cr - a de-growth of 8.1 pc as the company took a concious call to exit the underpriced crop insurance segemnt. Excluding crop insurance, GDPI grew by 10.5 pc.
Percentage of Crop insurance has dropped from 17 pc to zero in FY 19-20 !!!
Percentage of all other segments like Motor - od / tp, Health , Fire, Marine, Others has increased.
Fastest growing segemts -retail health, SME insurance.
Company is the fifth largest general insurance player in India.
- Total investments - Rs 26,327 cr with a leverage of 4.21 times. Since inception, company has had no instances of delayed payments / defaults on its debt portfolio. Listed equity makes up 8 pc of company’s investments by carrying value as on 31 Mar. Listed portfolio of the company has returned 23.2 pc CAGR returns since inception !!!
- Total new products launced across all verticals ( incl ind, corp and group ) in last FY - 18
Motor insurance OD mkt share - 13.9 pc vs 12.9 pc last yr
Individual Heath Indemnity business grew - 16.6 pc to reach Rs 564 cr
SME - CAGR of over 27.5 pc in last 3 yrs- crossing the Rs 1000 cr premium collection mark. Most SME products also avlb on digital platforms. Key focus of this vertical- 100 pc profitable customer retention. Providing customised options at the time of renewals
NEW COVID-19 product- under group insurance category. Provides 100 pc of sum assured irrespective of hospitalisation expenses
Lombard - Emergency amublance service - avlb in 39 cities
- Corporate Solutions-
Fire insurance - Mkt share up to 9.8 pc vs 9.3 pc last yr
Engineering insurance - mkt share at 11.9 pc vs 11.5 pc last yr
Marine insurance - Mkt share at 14.9 pc vs 13.9 pc last yr. Marine segment includes products like - anti theft, anti hijacking, supply chain solutions, marine loss engineering solutions etc
Laibility insurance - mkt share at 15.5 pc vs 14.7 pc last yr
Disc: innvested. Views may be biased.