Avenue Supermart: a compounding machine?

Update on DMart Ready around our area: For the past years, pickup points came up here and there. Some got closed, then new ones came up. At the moment, there are no pickup points near our area, as the last pickup point was closed down recently. Now, our pincode is only serviceable through home delivery (nearest pickup point for us is now more than 5km away). As a consolation, DMart promises the next 5 orders free of delivery charge through the app.

From the business point of view, I’m not sure what to conclude. It is clear that the cost of running pickup point in relation with business did not justify its existence (in this instance). So they didn’t hesitate to close it down and switch completely to home deliveries. It is possible most customers of DMart Ready, around our area, chose home deliveries over pickup points and thus didn’t mind paying the delivery charge for convenience.

Pickup point also provided exposure to the brand DMart around the area. Maybe it served its purpose. Pretty sure most people are familiar with DMart by now. I won’t say that was the case a couple of years ago in our area.

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One should also look at differential discounts being offered by these platforms. I am sure that the gap will reduce once u take that into account.

Do you mean new user promotional discounts? I’ve been using these four platforms fairly often since a few years, so I don’t think I am getting any special discounts.

From an investor perspective, I like the next-day delivery model of DMart and Flipkart as they deliver multiple large orders (each with AOV 1000-1500) in one trip, which allows them to remain competitive in their prices while being profitable.

I am somewhat bearish on the whole 10-minute delivery of one single order (AOV 500-600), which would be operating on wafer thin margins. Interesting to note that Zepto Supersaver has a minimum order value of 999 or 1499 or 1999 based on order history, location and other parameters. That’s how they are able to offer low prices with 10-minute delivery.

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Went to Dmart store in Bangalore after almost a year today, as QC was our first shopping destination. Was pleasantly surprised with the running offers which definitely was on an average 10-20% more than QC for most of FMCG products. Footfall was crazy, haven’t seen that much rush at this dmart store before.

This makes me realise that while few of us (me included) have switched to QC for daily items due to convenience, a large section of customers still prefers to buy offline in bulk as dmart is definitely more value if you purchase in bulk quantity (including most of fmcg products or discretionary/non perishable items). Moreover QC trend is more prominent in metros while a large addressable market for dmart remains in T2.

If this kind of offer continues at dmart, am definitely going to visit the store more often to purchase in bulk every alternate month!!!

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What could be the reason and long term implications of such a capable leader’s exit? He was there from the beginning till 387 stores, and all the way till dmart clocking annual sales of 5.5 billion plus dollars.

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Just visited Dmart yesterday. This store is big & relatively new. (may be 2-3 years old)
Surprised to see the new SKUs. Probably they know the nerves of consumers in India. Different from Quick commerce SKUs and more related to what people really wanted to buy. Most of the carts had 40% non- groceries in their carts which they may not planned to buy.

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Recently visited Dmart store in Solapur, Maharashtra.

Solapur is 7th largest District in Maharashtra and Dmart has 3 stores in the city (3rd one will open in few weeks) as well as 2 more in the district.

The opening of 3rd store initially puzzled me as existing stores were already big and they serve sizeable area. So, I decided to visit both of them.

Initially, when I visited both the stores, I was pleasantly surprised. I visited them on a Monday around 6 pm to 8.30 pm. Both of the stores were already 8 km apart. The third one opening is also, I guess, 10 to 11 km apart. Now both of the existing stores have heavy rush. Parking was almost full. So there were total around 600 people in the stores.

This means that the existing Dmart stores are running so well that Dmart feels the need to open a third store. This shows company is running their operation very well. It has understood the customer needs and it is in a right phase of growth where they are growing very organically. They are going in a cluster wise strategy instead of spreading very thinly over a large geographic area. They are opting for a cluster based strategy which is also followed by Walmart in USA. In a cluster based strategy, a single replacement center can support a multiple store and the cost of logistics also goes down. There will be fewer shortage of the item because the logistics center supporting the store is in a shorter radius.

I went to check apparel section. I went to jeans department. Initially, in my earlier days, when I used to visit DMART, there were jeans in the price range of 299, 399, up to 699. But this time, I was pleasantly surprised to find jeans or denims in a price range of up to 999. They are not selling denims in the range of 299 or 399, it seems. Most of the denims are priced from 499 to 999, and they have a wide variety. Now this is a good strategy, as higher priced items will have a higher margin, and thus they will contribute heavily to the bottom line. But I feel this is a two-edged sword.

For lower price item, existing Dmart setup is sufficient where a small number of employees operate the large store, they don’t supervise or attend each and every customer. they just fill the racks when there is a shortage of stocks but I guess this strategy is not sufficient when you are trying to sell a fashion product or a product who is priced more than a 600 or 800 Rs. now in this case when a customer want to buy a higher priced product he expects some kind of service or may be guidance while buying that particular product. if there is no person available who can help him in that scenario he will simply walk away from the store. Or in worse case, he may try the product and handle it in poor way that products get dirty or damaged. In this scenario, Dmart might have to sell those products at discount leading to loss.

But I like what DMART is doing. They are trying and experimenting a lot of new things. Experimentation will lead to a good result and it will definitely boost profitability in a longer run. I believe DMART is still one of the best operated retail chain stores in India and I don’t think anyone including Vmart or Zodio can come close to them.

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Recently i see huge number of shop openings from DMART, they are scaling really huge, any insights on the reason for this sudden robust scaling?

Is DMart accelerating store opening? Couple of charts.

WARNING: Please double-check the data. Correct if this is wrong.

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Historically Q4 is usually heavy quarter for new store opening for Dmart, one need to compare on YoY basis. In Q4FY24 it opened 24 new stores vs. Q4FY25 it opened 25 new store, which is flat…

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Any comments on results? Stock has corrected last week, good opportunity at these levels?

DMart reported 16.7% YoY revenue growth, but PAT fell 3.4%, signaling margin stress. Key concerns:

  • Increased competition in FMCG led to gross margin compression – deeper discounts needed to hold share.
  • Higher manpower costs due to a shortage of skilled workers at entry levels.
  • Elevated store openings and ongoing service improvements also added to the cost burden.
  • Two-year-old store growth slowed to 8.1% (from 10.3% YoY), hinting at maturity pressures.
  • Management acknowledged better traction in non-metros, while mature metro areas face softness due to saturation and intense price wars.

With quick commerce players heating up the space, DMart’s once-dominant value-led model is now battling in a Red Ocean of price wars and shrinking margins.
Market may react downside.

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Thanks, but I believe this was already factored in price. Don’t expect a knee jerk reaction and a fall is a good opportunity to accumulate for long term.

Dmart is here to stay for long term, lot of potential to grow as both QCs and organised retail has room to co-exist at the expense of unorganised players. Dmart is by far the best organized player in the industry and with private labels has legs to run! Store additions has been in double digits and even some uplift in margins (just by controlling organic non-raw material opex) can pump the stock. Stock hasn’t moved a needle since 2021!

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Source: Kotak and X of @ishmohit1

D-Mart’s existing stores appear to be operating at full capacity, based on recent visits, which suggests that increasing same-store sales growth (SSSG) may be challenging. Consequently, future growth is likely to come primarily from the addition of new stores. That said, the opportunity to expand through new store openings remains highly attractive.

Disc: No investment

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Do you think this saturation is coming in last 2 years because of QC boom?
QC for grocery and Zudio etc. for Fashion, hence low SSSG?

How about the SSSG for Dmart Ready? Considering they are stabilizing and also giving more stress to fine tune Dmart Ready strategy.

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No. Data doesn’t support this assumptions. SSSG picked 31.6% in 2013 to 10.9% in 2020. In 2022-2023 increase is due to covid expections low. Sometime the positive things are negative for investor like exceptional high market share (low chance of market share grabing) or very high roce (mature business). In case of Dmart, old stores are working at full capacity. Physical store has limit of footfall. Unless dmart increase timing (current 8-10 am to 10 pm) like early morning-midnight shopping etc., difficult to get sssg growth.
My soft opinion.

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or they start different type of deliveries like same day, few hours …their SSSG will be slow.

Some Keen Observations on DMart :eyes:

Recently, I visited a towel vendor who supplies to DMart. Since I’m in the same business, I asked about the pricing. He told me that DMart buys the towels at ₹170 and sells them for ₹249.

As an investor, this caught my attention. A quick mental calculation shows that DMart is earning a gross margin of 35–40% on a fast-moving, non-fashion-sensitive product like towels! These are restocked every 30 to 45 days, so there’s no dead stock, and minimal risk. If they’re earning this kind of margin on such safe items, that’s excellent.

But towels are just one example.

Over the past few months, I’ve visited four different DMart stores in four different cities, and my observation is clear: DMart is evolving.
They’re no longer just about low prices—they’re now tapping into style and fashion.

For instance, I went to the jeans section. Earlier, they had only one style. Then came two. Now they offer four to five different fits, catering to different customer preferences. That’s a significant shift.

What’s more, they’ve started displaying fashion trend guides in the store. Since there’s no sales assistance and customers shop on their own, this kind of self-guided education is really smart. It empowers the buyer.

Another key point: I checked with several vendors supplying to DMart. Most of them are contract manufacturers—not your usual retail suppliers. And this matters.

Traditional vendors who supply to local retailers (like MBOs) deal with things like 60-day credit terms and product returns, which increases their cost. Naturally, they need higher margins to stay afloat.

DMart, on the other hand, pays vendors within 7 days and rarely returns goods. This means vendors can operate with lower margins, and DMart gets a cost advantage by cutting out middlemen. They’re sourcing directly and efficiently.

Finally, something unexpected:
At one of the DMart stores, I noticed an Audi and a few premium SUVs like the Harrier and Fortuner parked outside.

That surprised me.

I used to think upper-middle-class consumers avoided DMart because of its “cheap” image. But that perception seems to be changing. People are beginning to accept that DMart can offer good quality at fair prices—and they’re shopping accordingly.

I believe this evolution is a smart, strategic shift for DMart. They’re managing costs, expanding into fashion, and slowly reshaping their customer base.

Disclaimer: DMart is one of my top holdings.

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Dmart seems to be the prime example why we shouldn’t chase stocks at 300 pe ( was trading at this pe in 2021 ) - since 2021 the profits have grown almost 3x whereas stock price returns in last 4 years is 0. Nothing wrong in buying high PE stocks - but we need to be careful while buying high PE stocks where the growth has to justify the valuation.

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I think you’re being too optimistic. There is another way to look at this, maybe the economy is so bad that even the rich people are looking for deep discounts. The high level of uncertainty in the economy is forcing everyone to be frugal and not spend too much beyond their means.

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