Intellect Design Arena

From magic quadrant for global retail banking report

Strengths
  • The Gartner Financial Rating improved from Caution to Variable in 2019.

  • Operations are another bright spot for Intellect, as maintenance fees are the lowest across the examined vendors in this Magic Quadrant, and minor releases (issued twice a year) consolidate patches and services packs.

  • Intellect Digital Core shows a greater than the average number of exposed microservices, according to the list provided to Gartner, and a moderate commitment to microservices architecture.

Cautions
  • Intellect Design Arena had the highest decline in overall customer experience across the examined vendors in the evaluation of 2018 through 2019 project deliveries, with a significant drop in the implementation experience.

  • The cloud offering is very limited for this vendor, which has previously installed its product on some private clouds and a few installations in public cloud.

  • Intellect’s deployment ecosystem is considered weak by Gartner. The company delivers projects largely autonomously by consultants traveling from its few hubs to clients’ sites and supports them from India.

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