ICICI Lombard - Quality franchise in under penetrated industry

Can I ask a simple question. How many of you people have insurance from ICICI Lombard. Did you buy this because of your relationship with your bank or you chose by comparing existing products?
Personally I chose cheaper products in the market for auto insurance like acko. Before this I had from kotak, bajaj alianz. Even kotak’s premium is lower than that of Icici’s. Claim process was also very smooth. Now for acko Im paying much much lower. I don’t understand why people buy insurance from Lombard. Given that the company revenue share is skewed towards auto insurance, is this not a significant risk?

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