Robotic Process Automation (RPA): The Next Big Thing

i work in analytics domain for biggest pure play IT companies mentioned and its being offered by every IT company. In fact, i think HGS is at losing end because its major chunk of revenue comes from BPO and KPO(based on my limited knowhow) type of work which will get automated by AI or RPA and the one who automate are IT companies. So i believe, if one is betting on AI & RPA it should be IT rather than BPO service providers.

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