Kissht - Where Transformer Models Meet Consumer Credit

OnEMI Technology Solutions Limited (Kissht)


Key Metrics at a Glance

Metric Value YoY Change
AUM (Mar-26) ₹7,066 Cr +73%
PAT (FY26) ₹281 Cr +75%
GNPA (Mar-26) 2.12% –77 bps
RoAE (FY26) 23.97% +622 bps

1. Summary

OnEMI Technology Solutions Limited, operating under the consumer brand Kissht, is a full-stack digital lending platform founded in 2016 and headquartered in Mumbai. The company listed on NSE and BSE on 8 May 2026, one of India’s first technology-led digital lenders to enter public markets. The IPO was priced at ₹162–171/share, raised ₹850 crore in fresh capital, and listed at ₹191 (an 11.7% premium), with QIB subscription at 25.9x.

FY2026 was a defining year:

  • AUM grew 73% YoY to ₹7,066 crore
  • Total income surged 63% to ₹2,209 crore
  • PAT expanded 75% to ₹281 crore
  • GNPA declined 77 bps to 2.12%
  • RoAE of 23.97% and RoAAUM of 5.05% — rare in NBFC/fintech at this growth rate

Kissht’s competitive edge rests on three pillars:

  1. Proprietary AI/ML underwriting engine processing 7,000+ variables
  2. Technology-led collections infrastructure achieving 97%+ collection efficiency
  3. Balanced on-book/off-book AUM model (~50/50 split) optimising capital deployment

The company services 11.76 million cumulative customers across 17,000+ pin codes with a median customer CIBIL score of 746.

FY27 management guidance: 40%+ AUM growth | GNPA <2.25% | RoAAUM 4.5–5.0% | RoAE 19–21% | 10–15% YoY reduction in impairment cost.


2. Company Overview

2.1 Business Model

Kissht operates as a full-stack digital lending NBFC with two core segments:

Personal Loans (PL) — 92.7% of AUM (₹6,548 Cr)

  • 100% digital origination
  • Ticket sizes up to ₹5 lakhs, tenures up to 5 years
  • Serves salaried and self-employed borrowers

Loan Against Property (LAP) — 7.3% of AUM (₹518 Cr)

  • Secured lending for property owners, MSMEs, self-employed
  • Ticket sizes up to ₹15 lakhs, tenures up to 10 years
  • 98 branches across 8 states/UTs | Conservative 48% LTV

The technology stack is cloud-native: unified sourcing engine, AI/ML credit & fraud decisioning, loan origination & management system, and a proprietary Automated Collections System (ACS).

2.2 Market Opportunity

India’s combined PL + LAP market stood at ₹11.6 trillion in FY25 and is projected to reach ₹33.4 trillion by FY30 (24% CAGR). Digital/new-age lenders accounted for ₹0.6 trillion of this in FY25 and are projected to grow at a ~48% CAGR to ₹4.1 trillion by FY30, a massive secular tailwind.

2.3 Customer Profile

Metric Data
Average Customer Age 32 years
Customers aged under 35 73%
Median CIBIL Score 746
Customers with 700+ CIBIL 95.5% (FY26)
Salaried vs Self-Employed 48% / 52%
Customers in Top 100 Cities 81%
FOIR (New Customers) 30.2% (–14% YoY, improved)

Registered user base: 68.55 million (up 29% YoY) - a deep funnel for cross-sell of PL, LAP, and insurance products.

2.4 Journey & Milestones

  • 2016: Founded in Mumbai
  • 2019–2026: AUM CAGR of ~560% (ex-COVID period)
  • 2023: LAP product launched
  • 2025: AI-led transformer-based underwriting deployed
  • 2025: Sachin Tendulkar onboarded as brand ambassador
  • May 2026: Listed on NSE & BSE

3. Financial Performance

3.1 Full Year P&L

Particulars (₹ Cr) FY2024 FY2025 FY2026 YoY Growth
Total Income 516.82 1,352.49 2,209.25 +63.3%
Finance Cost 25.68 199.33 282.25 +41.6%
Net Total Income ~491 1,188 1,927 +62.2%
Operating Expenses 645 1,091 +69.2%
Pre-Provision Operating Profit 543 836 +53.8%
Impairment Cost 327 459 +40.4%
Profit Before Tax 53.85 216.27 376.68 +74.2%
Profit After Tax (PAT) 62.62 160.62 281.45 +75.2%

Key insight: Impairment cost grew at only 40% vs income growth of 63% - a clear sign of improving credit quality and operating leverage taking hold.

3.2 Quarterly Performance (Q4 FY2026)

Particulars (₹ Cr) Q4 FY25 Q3 FY26 Q4 FY26 QoQ YoY
Total Income 373 601 625 +4.1% +67.5%
Finance Cost 52 75 77 +2.0% +46.4%
PPOP 146 226 224 –0.6% +54.1%
Impairment Cost 76 122 114 –6.5% +51.2%
PAT 54 77 82 +6.6% +51.7%
RoAAUM (annualised) 5.9% 5.4% 5.0% –32 bps –82 bps

Q4 FY26 saw sequential PAT growth (+6.6% QoQ) while impairment cost actually declined 6.5% QoQ - a strong asset quality signal.

3.3 DuPont Analysis (% of Avg. AUM)

Metric FY2025 FY2026 YoY Δ
Total Income / Avg. AUM 40.4% 39.6% –0.8%
Finance Cost / Avg. AUM 4.9% 5.1% +0.2%
Net Total Income / Avg. AUM 35.5% 34.5% –1.0%
Operating Expenses / Avg. AUM 19.3% 19.5% +0.2%
Pre-Provision Operating Profit / Avg. AUM 16.2% 15.0% –1.2%
Impairment Cost / Avg. AUM 9.7% 8.2% –1.5%
RoAAUM (PAT / Avg. AUM) 4.8% 5.05% +0.25%

The AI-underwriting flywheel in action: better credit selection → lower defaults → 150 bps reduction in impairment/AUM → 25 bps RoAAUM expansion, despite slight NTI yield compression.

3.4 Balance Sheet Summary

Particulars (₹ Cr) Mar-25 Dec-25 Mar-26
Loans (Net) 2,158 2,679 3,189
Cash & Equivalents 133 189 209
Total Assets 2,701 3,569 3,989
Total Borrowings 994 ~2,048 1,928
Total Equity (Net Worth) 1,006 1,254 1,343
Debt-to-Equity (On-book) 1.5x 1.6x 1.8x
Book Value Per Share (Diluted, ₹) 75.7 95.0 101.5
CRAR 25.28%

Net worth has grown 2.4x over three years purely through retained earnings. Post-IPO ₹850 Cr provides ample headroom for AUM growth without near-term equity dilution.


4. Asset Quality

4.1 Stage Classification Trends (On-book AUM)

Stage Mar-25 Jun-25 Sep-25 Dec-25 Mar-26
Stage 1 (Current) 93.6% 92.5% 93.0% 93.2% 95.5%
Stage 2 (SMA) 3.5% 3.9% 4.1% 3.9% 2.4%
Stage 3 (NPA) 2.9% 3.6% 2.9% 2.9% 2.1%

Stage 1 hit a historical high of 95.5% in Mar-26.

4.2 Key Asset Quality Metrics

Metric Mar-25 Mar-26 Change
GNPA (Stage 3) 2.89% 2.12% –77 bps
NNPA (Net NPA) 0.25% 0.29% +4 bps
Provision Coverage Ratio 91.48% 86.15% –533 bps
Collection Efficiency (DPD 30) 97.01% 97.15% +14 bps
Bounce Rate 13.1% 13.1% Stable
1st EMI DPD 90+ 1.5% 0.7% –80 bps

Provision coverage at 86.15% remains conservative, with ₹136 Cr management overlay. Combined Stage 2 & 3 provision coverage including overlay stands at 166% — a substantial buffer.


5. Technology & AI Strategy

5.1 Underwriting - The Core Moat

Kissht’s underwriting engine has evolved: decision trees → gradient boosting (XGBoost/GBT) → AI-led transformer models (since 2025).

Underwriting Metric Detail
Variables used 7,000+ (up from 25 in 2019)
Model iterations 40+
Training data 10 million+ decisions over 5 years
Model AUC (V40, 2026) 74% (+8pp since 2023)
Risk separation vs bureau score ~2.5x better
Fraud triggers 200+ (across 6 fraud types)

The multi-agent fraud system combines Vision (document forgery), Text (NLP on bureau/KYC), Tabular (multivariate anomaly), and Graph (network/relationship fraud) agents.

5.2 AI Across the Lending Lifecycle

Customer Acquisition: Conversational AI voice agent for loan offer clarification — drives +10pp uplift in offer-selection page conversion.

Collections: Voice agents for DPD 1–10 achieve >70% of human recovery rates. Self-pruning dial queues reduce wasted calls.

System Development: 80%+ of code written with AI assistance — accelerating product/analytics cycles.

Customer Support: 100% call quality control by AI (vs. ~10% industry standard). Average time-to-answer reduced from ~200s to under 90s.

LAP Smart Documents: +30% First-Time-Right rate and ~50% reduction in document-stage credit queries via LLM-assisted credit memos and 30+ image analytics features for property valuation.

Management notes the 400-person tech & analytics team is a fixed cost that will not scale proportionally with 2–3x AUM growth - a key operating leverage driver.


6. Liability Profile & Capital Adequacy

6.1 AUM Mix

Kissht deliberately maintains a ~50/50 on-book/off-book split (₹3,556 Cr on-book, ₹3,510 Cr off-book as of Mar-26).

Off-book Arrangement Share Description
100-0 Arrangement 65% Entire loan on partner’s books
Co-lending 35% 5–20% retained on own books
Direct Assignment ~1% Post-disbursement assignment

6.2 On-book Debt Profile

Metric Value
Total Borrowings ₹2,396 Cr
Average Cost of Borrowings 14.16%
Debt-to-Equity 1.78x
Lending Partners 45+
Credit Rating (Long-term) A–/Stable (CRISIL, India Ratings, Acuité)

Borrowing mix: 54% term loans, 37% NCDs, 8% pass-through certificates. Lender mix: 46% banks, 33% NBFCs, 20% fund houses. Key lenders include SBI, ICICI Bank, YES Bank, IDFC First Bank, Northern Arc, Piramal Finance, and Goldman Sachs.

6.3 Capital Adequacy

Metric Value
CRAR (Total) 25.28% (vs. 15% RBI minimum)
Tier 1 Capital Ratio 24.4%
Net Worth ₹1,343 Cr (+33% YoY)
ALM Position Positive surplus in all maturity buckets

7. Risk Management

7.1 Enterprise Risk Architecture

  • Underwriting Models: 40 deployed models, 400+ key variables, 41 data scientists
  • Fraud Detection: 200+ real-time triggers, 20 million+ KYC-verified customers; covers impersonation (45+ checks), device fraud (90+), documentation (60+), geo-location (30+), UPI (10+), and e-commerce (10+)
  • Early Warning: 450+ pin codes with disbursements paused based on risk signals; 0.57% applications rejected for risky investment behaviour
  • Automated Collections (ACS): 97%+ efficiency, 7,000+ field agents, 1,000+ tele-callers, >95% in-house

7.2 Collections Infrastructure

Metric Value
NACH/UPI Mandate Availability 100%
Digital Collection Share 99.2%
Collections via Agency <5%
Collections In-house >95%
Field team 7,000+
Tele-calling team 1,000+
Pin codes covered 17,000+

8. Management & Governance

Name Role Background
Ranvir Singh Founder & CEO McKinsey, IIM Bangalore; ‘Most Promising Business Leader of Asia 2023–24’
Krishnan Vishwanathan Founder & CFO McKinsey, Yale School of Management
Neha Shivran Chief Data & Analytics Officer TransUnion, RBS, Cranfield University
Sandeep Kadam Chief Technology Officer Yahoo, Al Baraka Bank, USC

Board: 6 directors - 2 executive (founders), 1 nominee, 3 independent NEDs. Board committees: Audit, NRC, CSR, Risk Management, Stakeholders’ Relationship (SEBI LODR 2015 compliant).


9. FY2027 Management Guidance & Strategic Outlook

Metric FY26 Actual FY27 Guidance
AUM Growth 73% 40%+
GNPA 2.12% <2.25%
Impairment Cost 10–15% YoY reduction
RoAAUM 5.05% 4.5–5.0%
RoAE 23.97% 19–21%

The moderation in return ratios is deliberate: lower loan pricing attracts better-quality borrowers → lower impairment → superior risk-adjusted returns over the medium term.

Key Growth Drivers

  • LAP Expansion: From 98 to ~180 branches by end FY27
  • Operating Leverage: Fixed tech/analytics costs (~400 staff) not expected to scale with 2–3x AUM growth
  • Cost of Funds: Credit rating improvements to reduce the 14.16% average borrowing cost
  • Cross-sell: 68.55 million registered users as funnel for repeat PL, LAP, and insurance
  • GenAI Feature Store: LLM-driven feature synthesis to further boost underwriting AUC

Key Risks to Monitor

  • Regulatory: RBI policy changes on digital lending, FLDG norms, or NBFC capital requirements
  • Credit cycle: Macro deterioration could reverse improving GNPA trend (India’s mass-market credit saw stress in FY25)
  • Concentration: 92.7% PL exposure is unsecured - AI underwriting helps but systemic shock remains a tail risk
  • Competitive intensity: Incumbent banks and fintechs also investing in AI underwriting
  • Borrowing cost: RBI rate actions could widen/narrow spreads materially

10. Valuation & Market Context

Metric Value
Current Market Price ₹265/share
Market Capitalisation ~₹4,465 Cr
IPO Price Band ₹162–171
Listing Price ₹191 (+11.7% premium)
Price since listing ~+55%
Book Value Per Share (Diluted) ₹101.5 (Mar-26)
Price to Book ~2.6x

Trading at ~2.6x book - a premium validated by 25.9x QIB subscription in the IPO, with participation from HDFC MF, ICICI Prudential MF, Goldman Sachs, Citi, and BNP Paribas.

Valuation re-rating catalysts:

  1. Consistent GNPA below 2%
  2. RoAE sustaining above 20%
  3. LAP AUM reaching 15%+ of total (secured-lending re-rating premium)

11. Conclusion

OnEMI Technology (Kissht) presents a compelling picture of a technology-first digital lender that has successfully navigated a sector-wide stress cycle and emerged with strengthened fundamentals.

FY2026 delivered across all fronts:

  • 73% AUM growth
  • 75% PAT growth
  • 77 bps GNPA improvement
  • 25 bps RoAAUM expansion — achieved in a challenging consumer credit environment

The medium-term thesis rests on three pillars:

  1. Operating leverage - fixed-cost technology platform serving a rapidly growing AUM base
  2. Continued GNPA improvement toward sub-2% guidance
  3. LAP scaling - providing portfolio granularity and a secured-lending re-rating

Management’s guided 40%+ AUM growth for FY27 in a large, digitally under penetrated market is credible given the infrastructure already in place.

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Nice write up. Thanks @Vedant for this new thread and thanks for bringing to our notice a new lending platform. The market is now inundated with many such companies. So to my mind most important aspect is to differentiate the grains from the chaffs. So a comparison of peer groups is essential.

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Completely agree @Prabhat_Mohanty, peer comparison is the right lens. Here is a cut across listed tech-NBFCs on FY26 numbers:

Metric Kissht Northern Arc UGRO Capital
AUM (Mar-26) ₹7,066 Cr ₹16,594 Cr ₹15,334 Cr
AUM Growth YoY +73% +22% +28%
PAT FY26 ₹281 Cr ₹406 Cr ₹175 Cr
PAT Growth YoY +75% +33% +21%
GNPA (Mar-26) 2.12% 1.2% 2.50%
NNPA (Mar-26) 0.29% 0.6% 1.60%
RoAE FY26 23.97% 11.1% 4.6%
Price-to-Book ~2.6x ~1.1x ~0.5x
Focus Segment Unsecured PL Diversified MSME (Secured)

Disclaimer: Data was extracted using Claude

A few observations:

Return ratios: Kissht’s RoAE of ~24% is significantly ahead of Northern Arc’s 11% and UGRO’s 4.6%. This gap is partly structural - Kissht’s 50/50 on-book/off-book model keeps the balance sheet asset-light, whereas Northern Arc and UGRO carry heavier on-book portfolios that compress equity returns.

Asset quality: Northern Arc’s GNPA of 1.2% is best-in-class among the three, but its book is diversified across MFI, MSME, and consumer finance with a meaningful secured component. A direct comparison with Kissht’s 2.12% on a 93% unsecured personal loan book is not straightforward - the underlying credit risk profiles are quite different.

Business model differentiation: UGRO Capital is primarily an MSME lender with a secured book (LAP, machinery loans), currently undergoing a strategic pivot toward focus verticals. The subdued return ratios at present reflect integration costs from the Profectus acquisition and the transition phase rather than steady-state profitability. It is better viewed as a separate segment comparison rather than a direct peer.

Valuation: The divergence in P/B multiples is notable - Kissht at ~2.6x vs Northern Arc at ~1.1x and UGRO at ~0.5x. The premium assigned to Kissht reflects its superior growth trajectory and return ratios, but also implies limited margin of safety should FY27 execution fall short of guidance.

The key monitorable for Kissht remains whether the 77 bps GNPA improvement sustained during FY26 can hold through the guided 40%+ AUM growth in FY27. Q1 FY27 results will be the first meaningful data point on that question.

Thanks for the update.

On paper such companies look very nice. But be cautious as they have not proved their mantle through adverse phases. As the adage goes, when goings get tough, the toughs get going. So those who have proved their quality are certainly preferable. Another point to remember is the cost of fund. If it is @14.2 then they must lend @20 odd. Is it not very risky? At such rates delinquency will certainly rise on any adverse situation in economy e.g. monsoon, forex, unemployment, oil price etc. And we are staring at all these now. So invest at your own risk.

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