Great Initiative @Yogesh_s
Few things from my side -
The margins of SME just before IPOs seems to be a very consistent story -
Do you have any idea why margins (4% 4% then jumped to 7%) in FY17 improved by 175% and is this sustainable ?
I think the completely opposite is happening , Due to cost arbitrage ( cheap english speaking labour ) lots of MNCs move their Call centers to India that worked out pretty good in last decade or so.
But now lots of tech companies are building smart AIs softwares thats going to replace these call centers. This may not happen over night but going to happen eventually.
https://www.brinknews.com/when-artificial-intelligence-disrupts-call-center/
Also cost arbitrage is shifting to countries like Pakistan and Bangladesh , As India grows the wages going to grow high so in long run this not going to work out as well.
I would not pay 19 times earnings for business which going to decay over time .
Thanks,
Dhruva